Blacklane PASS Airport Concierge

Our Madrid airport concierge spoils you with an awesome experience through MAD. Whether you have a departure, connection, or arrival our team is there to help with your every need. Our dedicated team will eliminate the hassle of checking in, finding wheelchairs, baggage, lounges, and the exasperating queues. Our specialty is making sure that the airport experience isn’t rushed or stressful so you can look after your relatives, important work, or purely relax.

Our Concierge services ensure that you don’t have to think about long lines at MAD anymore. Our team welcome you curbside, eager to help you check in, whisk you through security and customs, take care of your luggage, and lead you to the boarding gate with no problems. For arrivals, one of our dedicated agents greets you at the arrival gate patiently waiting to help with baggage. They’ll then whisk you through a fast-tracked immigration and customs process. When you’re done, We will stay with you to find safe ground transportation. For connections, our MAD agents will take you from gate to gate, and at the same time they are helping you get quickly through the long security processes and rechecking your bags if necessary.