JAX Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

JAX Fast Family Service

Traveling with young kids or babies is a challenge. Don't wait in long lines at immigration, or customs. With Blacklane PASS JAX family travel assistance, we handle all the details for you. Escorted by our dedicated agents, you and your loved ones will be guided through special, fast track immigration and customs lanes so you arrive to your plane or car in minutes, not hours. You and your loved ones will be happy knowing you've saved hours of difficulty inside of JAX.
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Airport Connecting Flights

JAX Extra Assistance and Safety

When traveling with your family, most parents want an extra hand. On departure, our Jacksonville team is there to meet you at your vehicle to help with baggage and check in. For arrivals, your caring agent is there to assist you with carry on luggage, safety seats and any additional items . They'll retrieve your checked luggage and locate secure ground transportation. We take care of the details so you can tend to your loved ones and know that you'll have a stress-free journey at JAX.
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Helping Your Family Navigate the JAX Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at JAX.

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