MSY Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

MSY Fast Family Service

Traveling with young kids or babies is exhausting. Don't delay your trip with long lines at immigration, or customs. With Blacklane PASS MSY family services, we handle all airport formalities for you. Escorted by our dedicated agents, your family will be ushered through VIP, fast track security lanes so you arrive to your plane or car in minutes, not hours. You and your family will be happy knowing you've saved hours of frustration inside of MSY.
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Airport Connecting Flights

MSY Extra Assistance and Safety

When traveling with young kids, most parents wish they had extra assistance. for departures, our New Orleans team will be waiting to meet you at curbside to help with baggage and check in. For arrivals, your caring agent is there to help you with carry on luggage, booster seats and extra items . They'll retrieve your checked luggage and track down safe ground transportation. That way you can focus on your family and know that you'll have a positive airport experience at MSY.
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Helping Your Family Navigate the MSY Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at MSY.

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