ROC Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

ROC Fast Family Service

Traveling with kids or a newborn can be draining. Don't wait in slow lines at security. With Blacklane PASS ROC family travel assistance, we take care of all airport formalities for you. Escorted by our dedicated agents, you and your loved ones will be led through VIP, fast track immigration and customs lanes so you're through your plane or car in minutes, not hours. You and your family will be happy knowing you've saved hours of difficulty at ROC.
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Airport Connecting Flights

ROC Extra Assistance and Safety

When traveling with kids, most parents want extra assistance. On departure, our attentive agents will be there to meet you at your vehicle to help with baggage and check in. For arrivals, your caring agent is there to lend a helping hand with carry on luggage, booster seats and extra items . They'll find your checked luggage and track down safe ground transportation. Leave the details to us so you can focus on your loved ones and be sure that you'll have a positive experience at ROC.
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Helping Your Family Navigate the ROC Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at ROC.

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