ROC Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

ROC Fast Family Service

Traveling with kids or a newborn can be tough. Don't wait in seemingly endless lines at security. With Blacklane PASS ROC family travel assistance, we manage all airport formalities for you. Escorted by our dedicated agents, you and your loved ones will be guided through VIP, fast track security lanes so you find your plane or car in minutes, not hours. You and your family will be in good spirit knowing you've saved hours of stress at ROC.
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Airport Connecting Flights

ROC Extra Assistance and Safety

When traveling with kids, most parents could use more help. for departures, our Rochester team will be there to meet you at your car to lend a hand with baggage and check in. For arrivals, your caring agent is there to help you with carry on luggage, booster seats and extra items . They'll locate your checked luggage and find safe ground transportation. Leave the details to us so you can tend to your loved ones and be sure that you'll have a stress-free journey at ROC.
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Helping Your Family Navigate the ROC Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at ROC.

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