ROC Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

ROC Fast Family Service

Traveling with your youngsters or infants can be exhausting. You shouldn't lose travel time with slow lines at immigration, or customs. With Blacklane PASS ROC family travel assistance, we oversee all the details for you. Escorted by our dedicated agents, you and your loved ones will be guided through special, fast track immigration and customs lanes so you're through your plane or car in minutes, not hours. You and your family will be happy knowing you've saved hours of difficulty inside of ROC.
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Airport Connecting Flights

ROC Extra Assistance and Safety

When traveling with young children, most parents could use extra assistance. for departures, a dedicated Blacklane PASS agent is there to meet you at your vehicle to lend a hand with your luggage and check in. For arrivals, your dedicated agent is there to help you with carry on luggage, booster seats and extra items . They'll find checked luggage and track down ground transportation. We take care of the details so you can tend to your loved ones and know that you'll have a stress-free journey at ROC.
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Helping Your Family Navigate the ROC Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at ROC.

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