ROC Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

ROC Fast Family Service

Traveling with young kids or a newborn can be draining. Don't wait in long lines at security. With Blacklane PASS ROC family travel assistance, we manage all airport formalities for you. Escorted by our dedicated agents, your family will be whisked through VIP, fast track immigration and customs lanes so you arrive to your plane or car in minutes, not hours. You and your family will be happy knowing you've saved hours of stress inside of ROC.
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Airport Connecting Flights

ROC Extra Assistance and Safety

When traveling with young kids, most parents want more help. for departures, our attentive agents will be there to meet you at your car to help with your bags and checking in. For arrivals, your dedicated agent is there to assist you with carry on luggage, car seats and any additional items . They'll locate your checked luggage and track down ground transportation. We take care of the details so you can take care of your family and be sure that you'll have a positive airport experience at ROC.
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Helping Your Family Navigate the ROC Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at ROC.

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