SJU Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

SJU Fast Family Service

Traveling with young kids or babies can be draining. We don't want you to wait in slow lines at immigration, or customs. With Blacklane PASS SJU family services, we oversee all the details for you. Escorted by our dedicated agents, your family will be ushered through special, fast track security lanes so you arrive to your plane or car in minutes, not hours. You and your family will be happy knowing you've saved hours of stress inside of SJU.
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Airport Connecting Flights

SJU Extra Assistance and Safety

When traveling with young children, most parents wish they had a helping hand. for departures, a dedicated Blacklane PASS agent is there to welcome you at your car to help with your baggage and check in. For arrivals, your dedicated agent is there to handle carry on luggage, booster seats and extra items . They'll retrieve checked luggage and track down safe ground transportation. That way you can tend to your loved ones and be assured that you'll have a positive experience at SJU.
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Helping Your Family Navigate the SJU Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at SJU.

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