SJU Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

SJU Fast Family Service

Traveling with young kids or infants is hard. Don't wait in lengthy lines at security. With Blacklane PASS SJU family travel assistance, we take care of all airport formalities for you. Escorted by our dedicated agents, your family will be led through special, fast track immigration and customs lanes so you find your plane or car in minutes, not hours. You and your family will be happy knowing you've saved hours of trouble at SJU.
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Airport Connecting Flights

SJU Extra Assistance and Safety

When traveling with your family, most parents could use more help. On departure, a dedicated Blacklane PASS agent will be there to welcome you at curbside to help with your baggage and check in. For arrivals, your caring agent is there to help you with carry on luggage, safety seats and any additional items . They'll locate your checked luggage and track down ground transportation. Leave the details to us so you can look after your loved ones and know that you'll have a safe airport experience at SJU.
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Helping Your Family Navigate the SJU Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at SJU.

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