SJU Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

SJU Fast Family Service

Traveling with young kids or babies can be exhausting. We don't want you to wait in slow lines at immigration, or customs. With Blacklane PASS SJU family services, we manage all the details for you. Escorted by our dedicated agents, your family will be guided through special, fast track security lanes so you arrive to your plane or car in minutes, not hours. You and your family will be in good spirit knowing you've saved hours of difficulty inside of SJU.
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Airport Connecting Flights

SJU Extra Assistance and Safety

When traveling with kids, most parents wish they had extra assistance. for departures, our attentive agents will be there to welcome you at curbside to lend a hand with your luggage and check in. For arrivals, your dedicated agent is there to lend a helping hand with carry on luggage, booster seats and extra items . They'll retrieve your checked luggage and locate secure ground transportation. We take care of the details so you can look after your family and be sure that you'll have a seamless experience at SJU.
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Helping Your Family Navigate the SJU Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at SJU.

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