SUB Family Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

SUB Fast Family Service

Traveling with young kids or infants can be tough. Don't wait in long lines at immigration, or customs. With Blacklane PASS SUB family services, we take charge of all airport formalities for you. Escorted by our dedicated agents, your family will be guided through special, fast track security lanes so you arrive to your plane or car in minutes, not hours. You and your loved ones will be in good spirit knowing you've saved hours of stress at SUB.
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Airport Connecting Flights

SUB Extra Assistance and Safety

When traveling with young kids, most parents could use more help. On departure, our Surabaya team will be waiting to greet you at your car to lend a hand with your bags and checking in. For arrivals, your dedicated agent is there to help you with carry on luggage, car seats and any additional items . They'll find your checked luggage and track down ground transportation. Without having to worry about the details you can tend to your family and know that you'll have a stress-free journey at SUB.
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Helping Your Family Navigate the SUB Airport

Airports are hard enough on your own. Let Blacklane PASS help you and your family quickly and safely navigate even the most difficult situations at SUB.

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