DUS VIP Meet and Assist Services

The lines for customs and immigration booths are usually very long at DUS, but you don't have to wait. Your Blacklane PASS Concierge will greet you at the arrival gate and expedite the airport formalities for you, so you can get to your destination faster. We can even track your baggage and have it waiting for you in the baggage area. Our Meet and Greet service includes:

• Expedited Immigration

• Baggage Assistance

• Customs Control

• Car Hire Assistance

Making your connecting flight in time at DUS can be especially tough during high travel times. With Blacklane PASS, a complimentary electric buggy (subject to availability) will transport you and your Blacklane PASS Concierge directly to our fast track immigration counter and onto your next flight. Our Meet and Greet connecting service includes:

• Personal Agent / Concierge

• Baggage Assistance & Recheck

• Terminal Transfer Assistance

• Meet and Greet Immigration & Customs

Don't deal with the frustrating departure process at DUS. Our Blacklane PASS Concierge will meet you at the curbside and whisk you through a fast track check-in, security and immigrations, so that you can arrive to your flight pleasantly and ready to enjoy your trip. Our Meet and Greet departures service includes:

• Checking In

• Meet and Greet Immigration & Customs

• Claiming VAT Refunds

• Duty-Free Shopping Assistance

• Escort to Gate

• Baggage Assistance