DUS VIP Meet and Assist Services

The lines for customs and immigration windows are usually very long at DUS, but you don't have to wait. Your Blacklane PASS Concierge will greet you at the arrival gate and expedite the airport formalities for you, so you can get to your destination faster. We can even track your luggage and have it waiting for you in the ground transportation area. Our Meet and Greet service includes:

• Expedited Immigration

• Baggage Assistance

• Customs Control

• Car Hire Assistance

Making your connecting flight on time at DUS can be especially tough during busy travel times. With Blacklane PASS, a complimentary golf cart (subject to availability) will take you and your Blacklane PASS Concierge directly to our fast track immigration window and onto your next flight. Our Meet and Greet connecting service includes:

• Personal Agent / Concierge

• Baggage Assistance & Recheck

• Terminal Transfer Assistance

• Meet and Greet Immigration & Customs

Don't deal with the complicated departure process at DUS. Our Blacklane PASS Greeter will meet you at the curbside and whisk you through an expedited check-in, security and immigrations, so that you can arrive to your flight quickly and ready to enjoy your trip. Our Meet and Greet departures service includes:

• Checking In

• Meet and Greet Immigration & Customs

• Claiming VAT Refunds

• Duty-Free Shopping Assistance

• Escort to Gate

• Baggage Assistance