Madrid, Spain

MAD VIP Meet and Assist Services

Avoid the long lines at MAD with Blacklane PASS Airport Concierge for arrivals, transfers and departures.

MAD arrivals

Meet and Greet Arrivals

The lines for customs and immigration booths are usually very long at MAD, but you don't have to wait. Your Blacklane PASS Greeter will greet you at the arrival gate and expedite the airport formalities for you, so you can get to your final destination faster. We can even track your baggage and have it waiting for you in the ground transportation area. Our Meet and Greet service includes:
  • Expedited Immigration

  • Baggage Assistance

  • Customs Control

  • Car Hire Assistance

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MAD Connecting Flights

Meet and Greet Transfers

Making your connecting flight on time at MAD can be especially stressful during busy travel times. With Blacklane PASS, a complimentary electric buggy (subject to availability) will take you and your Blacklane PASS Greeter directly to our fast track immigration window and onto your next flight. Our Meet and Greet connecting service includes:
  • Personal Agent / Concierge

  • Baggage Assistance & Recheck

  • Terminal Transfer Assistance

  • Meet and Greet Immigration & Customs

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MAD Departures

Meet and Greet Departures

Don't deal with the complicated departure process at MAD. Our Blacklane PASS Greeter will meet you at the curbside and whisk you through a fast track check-in, security and immigrations, so that you can arrive to your flight quickly and ready to enjoy your trip. Our Meet and Greet departures service includes:
  • Checking In

  • Meet and Greet Immigration & Customs

  • Claiming VAT Refunds

  • Duty-Free Shopping Assistance

  • Escort to Gate

  • Baggage Assistance

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Experience Blacklane PASS Meet and Assist at MAD

Witness first-hand the windows offered by Blacklane PASS for yourself. You are only one click away from upgrading your travel experience!

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