MAD Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

MAD Senior and Elderly Fast Track Service

Moving through MAD is challenging particularly for senior citizens. Waiting in slow immigration and customs queues is just not ideal for your elderly loved ones. Our attentive representatives will greet you or you elderly loved ones at the curb or at your plane and help speed you through MAD immigration and customs through VIP fast track lanes. Our purpose is to get you or your loved one through MAD as promptly as possible.
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Airport Connecting Flights

MAD Extra Assistance

Whether it's a wheelchair or golf cart, a dedicated Blacklane PASS agent will be there to help you or your elderly loved ones at MAD. For Madrid departures, we'll meet you curbside with a wheelchair to make it as smooth as possible to get through {the chaos at the airport. On arrival at MAD, Our dedicated agents will meet you or elderly loved ones at their arrival gate with a wheelchair or big ready to fast-track you through the airport. Never worry about long, uneasy walks through new airports again. our attentive agents will also save time by helping with luggage so you or your loved ones don't have to bother with with oversized suitcases through the airport.
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Airport Departures

MAD Safety and Peace of Mind for Seniors

With so many travelers moving through Madrid airport each day, the entire experience can be confusing and exhausting. Our agents are there to make sure you or your loved ones travel seamlessly to your car or to your plane. We're by your side during your airport experience and communicate updates to you and your loved ones. Don't stress about traveling to an unfamiliar airport again with Blacklane's PASS senior travel assistance at MAD.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at MAD

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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