MAD Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

MAD Senior and Elderly Fast Track Service

Moving through MAD is hard especially for senior citizens. Waiting in lengthy security queues is just not realistic for you or your loved ones. Our attentive representatives will welcome you or you elderly loved ones at the curb or at your plane and escort you through MAD immigration and customs through special fast track lanes. Our aim is to get you or your loved one through MAD as fast as possible.
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Airport Connecting Flights

MAD Extra Assistance

Whether it's a wheelchair or buggy, our dedicated agents will be there to help you or your elderly loved ones at MAD. For Madrid departures, we'll meet you outside at ground transportation with a wheelchair to make it as mindless as possible to get through {the airport. On arrival at MAD, A Blacklane PASS agent will meet you or elderly loved ones at their arrival gate with a wheelchair or oversized ready to fast-track you through the airport. Forget about slow, stressful walks through foreign airports again. an attentive Blacklane PASS agent will also aid with luggage so you or elderly loved ones don't have to be concerned with oversized suitcases through the airport.
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Airport Departures

MAD Safety and Peace of Mind for Seniors

With so many people moving through Madrid airport everyday, the whole experience is stressful and confusing. Blacklane PASS is there to make sure you or your relatives travel seamlessly to your car or to your plane. Our agents are by your side during your entire MAD experience and provide updates to you and your loved ones. Never stress about traveling to an busy airport again with Blacklane's PASS senior travel assistance at MAD.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at MAD

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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