MAD Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

MAD Senior and Elderly Fast Track Service

Getting through MAD is hard especially for senior citizens. Waiting in very long immigration and customs lines is just not realistic for you or your loved ones. Our dedicated agents will meet you or you elderly loved ones at the curb or at your plane and expedite you through MAD immigration and customs through designated fast track lanes. Our aim is to get you or your loved one through MAD airport as effortlessly and quickly as possible.
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Airport Connecting Flights

MAD Extra Assistance

Whether it's a wheelchair or electric cart, our attentive agents will be there to help you or your loved one at MAD. For Madrid departures, we'll meet you at the curb with a wheelchair to make it as uncomplicated as possible to get through {to your next destination. On arrival at MAD, Our attentive representatives will meet you or your loved ones at their arrival gate with a wheelchair or bulky ready to lead you through the airport. Forget about long, confusing walks through unfamiliar airports again. an attentive Blacklane PASS agent will also aid with luggage so you or elderly loved ones don't have to be concerned with heavy suitcases through the airport.
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Airport Departures

MAD Safety and Peace of Mind for Seniors

With so many people traveling through Madrid airport each day, the whole experience is confusing and overwhelming. We are there to make sure you or your relatives easily move through to your car or to your plane. A Blacklane PASS agent is by your side during your entire MAD experience and provide updates to your family. Don't stress about traveling to an chaotic airport again with Blacklane's PASS senior travel assistance at MAD.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at MAD

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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