MAD Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

MAD Senior and Elderly Fast Track Service

Traveling through MAD can be tough particularly for senior citizens. Waiting in long immigration and customs lines is just not easy for you or your loved ones. Our attentive representatives will meet you or your loved one at the curb or at your plane and help speed you through MAD immigration and customs through designated fast track lanes. Our job is to get you or your loved one through MAD airport as quickly and effortlessly as possible.
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Airport Connecting Flights

MAD Extra Assistance

Whether it's a wheelchair or electric cart, an attentive Blacklane PASS agent will be there to help you or your elderly loved ones at MAD. For Madrid departures, we'll meet you curbside with a wheelchair to make it as uncomplicated as possible to get through {the airport. On arrival at MAD, A Blacklane PASS agent will meet you or elderly loved ones at their arrival gate with a wheelchair or heavy ready to fast-track you through the airport. Don't stress about lengthy, confusing walks through unfamiliar airports again. Our dedicated guides will also assist with luggage so you or your loved ones don't have to be concerned with large suitcases through the airport.
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Airport Departures

MAD Safety and Peace of Mind for Seniors

With so many people moving through Madrid airport each day, the whole experience can be difficult to navigate. We are there to make sure you or your relatives move safely through to your car or to your plane. A Blacklane PASS agent is by your side during your airport experience and communicate updates to you and your loved ones. Don't stress about traveling to an busy airport again with Blacklane's PASS senior citizen travel assistance at MAD.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at MAD

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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