MAD Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

MAD Senior and Elderly Fast Track Service

Getting through MAD is challenging especially for senior citizens. Waiting in long immigration and customs lines is just not doable for you or your loved ones. Our dedicated agents will greet you or your loved one at the curb or at your plane and whisk you through MAD immigration and customs through VIP fast track lanes. Our goal is to get you or elderly loved one through MAD as quickly and effortlessly as possible.
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Airport Connecting Flights

MAD Extra Assistance

Whether it's a wheelchair or electric cart, a dedicated Blacklane PASS agent will be there to help you or your loved one at MAD. For Madrid departures, we'll meet you curbside with a wheelchair to make it as seamless as possible to get through {the chaos at the airport. On arrival at MAD, A Blacklane PASS agent will meet you or elderly loved ones at their arrival gate with a wheelchair or oversized ready to guide you through the airport. Never worry about long, confusing walks through foreign airports again. our attentive agents will also lend a hand with luggage so you or your loved ones don't have to be concerned with large suitcases through the airport.
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Airport Departures

MAD Safety and Peace of Mind for Seniors

With so many travelers coming to Madrid airport each day, the entire experience can be hard to navigate. We are there to make sure you or your loved ones easily move through to your car or to your plane. Our agents are by your side during your entire MAD experience and send updates to your family. Never worry about traveling to an unknown airport again with Blacklane's PASS elderly travel assistance at MAD.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at MAD

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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