OOL Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

OOL Senior and Elderly Fast Track Service

Getting through OOL is challenging particularly for the elderly. Waiting in long immigration and customs lines is just not realistic for your elderly loved ones. Our dedicated agents will greet you or your loved one at the curb or at your plane and expedite you through OOL security through designated fast track lanes. Our plan is to get you or your loved one through the airport as fast as possible.
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Airport Connecting Flights

OOL Extra Assistance

Whether it's a wheelchair or buggy, our attentive agents will be there to help you or your elderly loved ones at OOL. For Gold Coast departures, we'll meet you at the curb with a wheelchair to make it as seamless as possible to get through {to your next destination. On arrival at OOL, Our dedicated agents will meet you or elderly loved ones at their arrival gate with a wheelchair or bulky ready to guide you through the airport. Forget about long, disorienting walks through unfamiliar airports again. Our guides will also help with luggage so you or your loved ones don't have to bother with with big suitcases through the airport.
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Airport Departures

OOL Safety and Peace of Mind for Seniors

With so many travelers moving through Gold Coast airport each day, the entire experience can be confusing and overwhelming. Blacklane PASS is there to make sure you or your relatives easily move through to your car or to your plane. Blacklane PASS agents are by your side during your airport experience and send updates to your family. Never worry about traveling to an confusing airport again with Blacklane's PASS senior citizen travel assistance at OOL.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at OOL

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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