ROC Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

ROC Senior and Elderly Fast Track Service

Traveling through ROC is challenging particularly for senior citizens. Waiting in long immigration and customs lines is just not practical for your elderly loved ones. Our attentive representatives will welcome you or your loved one at the curb or at your plane and whisk you through ROC security through special fast track lanes. Our goal is to get you or your loved one through the airport as effortlessly and quickly as possible.
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Airport Connecting Flights

ROC Extra Assistance

Whether it's a wheelchair or golf cart, an attentive Blacklane PASS agent will be there to help you or your elderly loved ones at ROC. For Rochester departures, we'll meet you curbside with a wheelchair to make it as stress-free as possible to get through {to your next destination. On arrival at ROC, A Blacklane PASS agent will meet you or your loved ones at their arrival gate with a wheelchair or oversized ready to guide you through the airport. Never worry about long, disorienting walks through unfamiliar airports again. Our guides will also lend a hand with luggage so you or your loved ones don't have to be concerned with big suitcases through the airport.
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Airport Departures

ROC Safety and Peace of Mind for Seniors

With so many people moving through Rochester airport everyday, the entire experience is confusing and exhausting. We are there to make sure you or your relatives effortlessly get to your car or to your plane. Blacklane PASS agents are by your side during your entire ROC experience and send updates to your family. Never worry about traveling to an unknown airport again with Blacklane's PASS elderly travel assistance at ROC.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at ROC

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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