ROC Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

ROC Senior and Elderly Fast Track Service

Traveling through ROC can be challenging especially for the elderly. Waiting in long immigration and customs queues is just not doable for you or your loved ones. Our dedicated agents will meet you or your loved one at the curb or at your plane and fast track you through ROC immigration and customs through designated fast track lanes. Our goal is to get you or your loved one through ROC airport as promptly as possible.
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Airport Connecting Flights

ROC Extra Assistance

Whether it's a wheelchair or electric buggy, our attentive agents will be there to help you or your loved one at ROC. For Rochester departures, we'll meet you curbside with a wheelchair to make it as easy as possible to get through {the chaos at the airport. On arrival at ROC, Our attentive representatives will meet you or elderly loved ones at their arrival gate with a wheelchair or big ready to guide you through the airport. Don't stress about long, stressful walks through unfamiliar airports again. Our dedicated guides will also assist with luggage so you or elderly loved ones don't have to worry about with large suitcases through the airport.
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Airport Departures

ROC Safety and Peace of Mind for Seniors

With so many people coming to Rochester airport each day, the whole experience is stressful and confusing. Our agents are there to make sure you or your loved ones move safely through to your car or to your plane. A Blacklane PASS agent is by your side during your airport experience and communicate updates to you and your loved ones. Never stress about traveling to an chaotic airport again with Blacklane's PASS elderly travel assistance at ROC.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at ROC

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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