SUB Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

SUB Senior and Elderly Fast Track Service

Traveling through SUB can be hard particularly for senior citizens. Waiting in lengthy immigration and customs queues is just not realistic for you or your loved ones. Our dedicated agents will meet you or you elderly loved ones at the curb or at your plane and fast track you through SUB security through special fast track lanes. Our aim is to get you or your loved one through SUB as promptly as possible.
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Airport Connecting Flights

SUB Extra Assistance

Whether it's a wheelchair or buggy, an attentive Blacklane PASS agent will be there to help you or your loved one at SUB. For Surabaya departures, we'll meet you outside at ground transportation with a wheelchair to make it as seamless as possible to get through {the airport. On arrival at SUB, Our attentive representatives will meet you or elderly loved ones at their arrival gate with a wheelchair or heavy ready to whisk you through the airport. Forget about lengthy, uncomfortable walks through unfamiliar airports again. Our dedicated guides will also help with luggage so you or elderly loved ones don't have to be concerned with oversized suitcases through the airport.
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Airport Departures

SUB Safety and Peace of Mind for Seniors

With so many travelers coming to Surabaya airport each day, the whole experience can be confusing and exhausting. We are there to make sure you or your loved ones move safely through to your car or to your plane. Our agents are by your side during your entire SUB experience and communicate updates to you and your loved ones. Never worry about traveling to an hectic airport again with Blacklane's PASS senior citizen travel assistance at SUB.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at SUB

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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