SUB Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

SUB Senior and Elderly Fast Track Service

Traveling through SUB is challenging especially for the elderly. Waiting in very long immigration and customs queues is just not doable for your elderly loved ones. Our dedicated agents will greet you or you elderly loved ones at the curb or at your plane and whisk you through SUB immigration and customs through special fast track lanes. Our plan is to get you or elderly loved one through the airport as effortlessly and quickly as possible.
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Airport Connecting Flights

SUB Extra Assistance

Whether it's a wheelchair or golf cart, an attentive Blacklane PASS agent will be there to help you or your loved one at SUB. For Surabaya departures, we'll meet you outside at ground transportation with a wheelchair to make it as easy as possible to get through {the chaos at the airport. On arrival at SUB, Our dedicated agents will meet you or elderly loved ones at their arrival gate with a wheelchair or oversized ready to speed you through the airport. Don't stress about slow, confusing walks through unfamiliar airports again. our attentive agents will also lend a hand with luggage so you or elderly loved ones don't have to fret about with big suitcases through the airport.
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Airport Departures

SUB Safety and Peace of Mind for Seniors

With so many travelers moving through Surabaya airport everyday, the entire experience is stressful and confusing. We are there to make sure you or your relatives easily move through to your car or to your plane. We're by your side during your entire SUB experience and provide updates to your family. Don't stress about traveling to an confusing airport again with Blacklane's PASS senior citizen travel assistance at SUB.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at SUB

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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