SUB Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

SUB Senior and Elderly Fast Track Service

Moving through SUB can be challenging especially for the elderly. Waiting in long immigration and customs queues is just not easy for your elderly loved ones. A Blacklane PASS agent will meet you or you elderly loved ones at the curb or at your plane and expedite you through SUB immigration and customs through designated fast track lanes. Our goal is to get you or your loved one through SUB as quickly and effortlessly as possible.
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Airport Connecting Flights

SUB Extra Assistance

Whether it's a wheelchair or electric buggy, our dedicated agents will be there to help you or your elderly loved ones at SUB. For Surabaya departures, we'll meet you at the curb with a wheelchair to make it as straightforward as possible to get through {the chaos at the airport. On arrival at SUB, A Blacklane PASS agent will meet you or your loved ones at their arrival gate with a wheelchair or bulky ready to fast-track you through the airport. Never worry about long, uneasy walks through foreign airports again. Our guides will also help with luggage so you or your loved ones don't have to worry about with oversized suitcases through the airport.
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Airport Departures

SUB Safety and Peace of Mind for Seniors

With so many people coming to Surabaya airport each day, the whole experience can be stressful and confusing. Blacklane PASS is there to make sure you or your relatives move safely through to your car or to your plane. Our agents are by your side during your airport experience and send updates to your family. Never worry about traveling to an hectic airport again with Blacklane's PASS elderly travel assistance at SUB.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at SUB

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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