SUB Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

SUB Senior and Elderly Fast Track Service

Traveling through SUB is hard especially for the elderly. Waiting in very long security queues is just not realistic for your elderly loved ones. Our dedicated agents will greet you or your loved one at the curb or at your plane and whisk you through SUB immigration and customs through VIP fast track lanes. Our mission is to get you or elderly loved one through SUB as promptly as possible.
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Airport Connecting Flights

SUB Extra Assistance

Whether it's a wheelchair or buggy, a dedicated Blacklane PASS agent will be there to help you or your elderly loved ones at SUB. For Surabaya departures, we'll meet you outside at ground transportation with a wheelchair to make it as smooth as possible to get through {the airport. On arrival at SUB, Our attentive representatives will meet you or elderly loved ones at their arrival gate with a wheelchair or heavy ready to usher you through the airport. Forget about slow, uncomfortable walks through foreign airports again. Our dedicated agents will also lend a hand with luggage so you or your loved ones don't have to worry about with oversized suitcases through the airport.
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Airport Departures

SUB Safety and Peace of Mind for Seniors

With so many travelers coming to Surabaya airport everyday, the entire experience is confusing and exhausting. Blacklane PASS is there to make sure you or your relatives travel seamlessly to your car or to your plane. Blacklane PASS agents are by your side during your time at SUB and send updates to you and your loved ones. Never stress about traveling to an hectic airport again with Blacklane's PASS elderly travel assistance at SUB.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at SUB

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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