SUB Senior and Elderly Travel Assistance


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Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).



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Airport arrivals

SUB Senior and Elderly Fast Track Service

Getting through SUB can be challenging especially for the elderly. Waiting in very long immigration and customs queues is just not ideal for your elderly loved ones. A Blacklane PASS agent will welcome you or your loved one at the curb or at your plane and escort you through SUB immigration and customs through special fast track lanes. Our purpose is to get you or your loved one through the airport as fast as possible.
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Airport Connecting Flights

SUB Extra Assistance

Whether it's a wheelchair or electric cart, a dedicated Blacklane PASS agent will be there to help you or your elderly loved ones at SUB. For Surabaya departures, we'll meet you outside at ground transportation with a wheelchair to make it as uncomplicated as possible to get through {to your next destination. On arrival at SUB, Our attentive representatives will meet you or elderly loved ones at their arrival gate with a wheelchair or large ready to escort you through the airport. Forget about long, stressful walks through unfamiliar airports again. Our dedicated guides will also help with luggage so you or your loved ones don't have to bother with with bulky suitcases through the airport.
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Airport Departures

SUB Safety and Peace of Mind for Seniors

With so many travelers moving through Surabaya airport everyday, the entire experience is hard to navigate. Blacklane PASS is there to make sure you or your relatives effortlessly get to your car or to your plane. A Blacklane PASS agent is by your side during your time at SUB and communicate updates to you and your loved ones. Never worry about traveling to an busy airport again with Blacklane's PASS elderly travel assistance at SUB.
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Blacklane PASS Provides the Assistance that Elderly and Senior Travelers Need at SUB

We provide you with peace of mind for older airport travelers. Our agents will personally escort them through even the most hectic of airports.

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