Blacklane PASS is the world's first airport meet and assist and fast-track service with a unified VIP travel experience at over 500 airports worldwide. Our airport departure, connection, and arrival services are priced competitively and tailored to your needs: from executive travel and high-profile individuals, to large groups and families.
Explore services
Departures
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Baggage assistance
We will carry all your luggage and escort you to your airline’s check-in area. If desired and available at your airport, we can also protect and insure your bags at one of the airport’s secure wrapping stations. (Security wrapping fees are not included in Blacklane PASS service)
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Claiming VAT refunds
Obtaining tax refunds for your purchases abroad doesn't need to be complicated. Your Blacklane PASS Concierge knows the local procedures to expedite and maximize your refund before your departure.
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Check-in
We determine the fastest check-in option based on your airline and frequent flyer status, including access to priority and private check-in counters, when available. Your Concierge will assist with travel documentation, seat selection, and baggage options.
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Fast-track security, immigration and customs clearance
Avoid waiting in line and juggling carry-on bags and travel documents — we will whisk you through airport security, immigration, and customs, and in some cases, escort you through exclusive lanes.
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Duty-free shopping assistance
With hundreds of stores to choose from at some large airports, duty-free shopping can be time consuming and overwhelming. We can tailor your shopping experience to your tastes and budget, and help you access any available discounts.
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Lounge access assistance
Not all lounges are created equal. We can advise on free options with your frequent flyer status, airfare class, and loyalty cards, or paid options at airline lounges, alliance lounges, and third-party lounges. (Lounge entry fees are not included in Blacklane PASS service)
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Escort to Gate
Your Blacklane PASS Concierge will make sure you board on time and with minimal wait, providing access to special airport services and priority boarding options when applicable.
Connections
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Terminal transfer assistance
Finding your connecting flight gate doesn’t have to be stressful when changing terminals. We take into account the time between your flights to ensure you arrive relaxed and on time.
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Expedited security, immigration, customs and baggage recheck
Whether you’re transferring to a domestic or international flight, we will expedite any necessary security, immigration, and customs procedures, as well as recheck your bags, if needed.
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Escort to lounge and gate
When time allows, relax in the lounge and count on us to get you to your next flight quickly and painlessly. (Lounge entry fee not included in Blacklane PASS service)
Arrivals
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Fast-track immigration
Let us escort you through priority immigration lanes at hundreds of airports worldwide, when applicable. We can help with immigration procedures upon arrival. Don’t spend unnecessary time waiting in line or dealing with complicated immigration policies.
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Baggage assistance and porter service
We will escort you to the correct luggage carousel and carry your bags through customs to your final ground transportation option.
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Customs control
Your Blacklane PASS Concierge will whisk you through customs control and advise on any tax minimization strategies pertaining to any valuables you are carrying.
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Safe ground transportation
We can help arrange safe ground transportation options that fit your budget and group size.